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QUESTIONS ABOUT YOUR ORDER,
COLLABORATIONS OR BUSINESS INQUIRIES

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Frequently asked questions

Will These Products Work For Me?


Yes, our hair products are for all hair textures.




Can I Return My Products?


If we have not yet processed your order you can email us regarding a refund. After your order has been processed NO refunds will be givin.




How Long Does Shipping Take?


Please allow us 1-2 business days to prcoess your order. Once your order has been delivered to the USPS please allow 2-7 business days due to COVID-19 for your package to be delivered. Please note that shipping may take a little longer. We're not responsible for any packages delays or lost and damaged packages once dispatched to USPS.




What Is The Shelf Life Of Our Products?


12 Months! Look for the yellow 12M symbol on the back of your product like the picture below.





NOTE: NO REFUNDS WILL BE GIVEN

ONCE ORDER HAS BEEN DISPATCHED TO USPS.